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Privacy Policy

Last updated: January 2025

GDPR Compliance: This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We are committed to protecting your privacy and personal data.

1. Introduction

This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our PDF conversion service ("Service"). We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws, including the GDPR.

1.1 Data Controller

For the purposes of data protection law, we are the data controller of your personal information. This means we determine how and why your personal data is processed.

2. Information We Collect

2.1 Files and Content

Data Type Purpose Legal Basis Retention Period
Uploaded Files PDF conversion processing Legitimate Interest 24 hours maximum
File Metadata Security scanning, format validation Legitimate Interest 30 days for security logs
Converted Files Download provision Contract Performance 24 hours maximum

2.2 Technical Information

Data Type Purpose Legal Basis Retention Period
IP Address Security, rate limiting, analytics Legitimate Interest 30 days
Browser Information Service optimization, compatibility Legitimate Interest 30 days
Session Data Service functionality, security Legitimate Interest Session duration
Usage Statistics Service improvement, performance monitoring Legitimate Interest 12 months (anonymized)

2.3 Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for service functionality (no consent required)
  • Analytics Cookies: Usage statistics and performance monitoring (consent required)
  • Security Cookies: Protection against abuse and attacks (legitimate interest)

For detailed information, please see our Cookie Policy.

3. How We Use Your Information

3.1 Primary Purposes

  • File Conversion: Processing your files to convert them to PDF format
  • Security Scanning: Detecting and preventing malicious content
  • Service Delivery: Providing download links and managing conversions
  • Rate Limiting: Preventing abuse and ensuring fair usage

3.2 Secondary Purposes

  • Service Improvement: Analyzing usage patterns to enhance functionality
  • Security Monitoring: Detecting and preventing security threats
  • Legal Compliance: Meeting regulatory and legal requirements
  • Technical Support: Troubleshooting and resolving service issues

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

4.1 Legitimate Interest (Article 6(1)(f))

  • Security scanning and threat detection
  • Service optimization and performance monitoring
  • Fraud prevention and abuse detection
  • Technical troubleshooting and support

4.2 Contract Performance (Article 6(1)(b))

  • File conversion processing
  • Providing download links
  • Service delivery and functionality

4.3 Consent (Article 6(1)(a))

  • Analytics and usage tracking (where required)
  • Marketing communications (if applicable)
  • Optional service enhancements

5. Data Sharing and Disclosure

Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.1 Service Providers

We may share data with trusted service providers who assist in:

  • Cloud hosting and infrastructure (with data processing agreements)
  • Security services and threat detection
  • Analytics and performance monitoring (anonymized data only)

5.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Cooperate with law enforcement investigations

6. Data Security

We implement comprehensive security measures to protect your data:

6.1 Technical Safeguards

  • Encryption: Data encrypted in transit (HTTPS/TLS) and at rest
  • Access Controls: Strict authentication and authorization
  • Security Monitoring: Continuous threat detection and response
  • Regular Updates: Security patches and system updates

6.2 Organizational Safeguards

  • Data Minimization: Collecting only necessary information
  • Staff Training: Regular privacy and security training
  • Incident Response: Procedures for security breach management
  • Regular Audits: Security assessments and compliance reviews

7. Data Retention

7.1 Retention Periods

Data Type Retention Period Reason
Uploaded Files Maximum 24 hours Automatic deletion after processing
Converted Files Maximum 24 hours Automatic deletion after download period
Security Logs 30 days Security monitoring and threat detection
Usage Analytics 12 months (anonymized) Service improvement and optimization
Session Data Session duration only Deleted when session ends

7.2 Automatic Deletion

We have implemented automated systems to ensure data is deleted according to our retention schedule. Files are automatically removed from our servers, and we do not maintain permanent copies of user content.

8. Your Rights (GDPR)

Under GDPR and other privacy laws, you have the following rights:

8.1 Access Rights

  • Right to Access: Request information about data we hold about you
  • Right to Portability: Receive your data in a structured format

8.2 Control Rights

  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Object: Object to processing based on legitimate interests

8.3 Consent Rights

  • Right to Withdraw Consent: Withdraw consent for data processing
  • Right to Object to Marketing: Opt-out of marketing communications

8.4 Exercising Your Rights

To exercise your rights, contact us at:

Email: privacy@[your-domain].com
Response Time: Within 30 days
Verification: Identity verification may be required

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

  • Adequacy Decisions: Transfers to countries with adequate protection
  • Standard Contractual Clauses: EU-approved data transfer agreements
  • Certification Schemes: Privacy Shield or similar frameworks
  • Binding Corporate Rules: Internal data protection policies

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

11. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours
  • Inform affected individuals without undue delay
  • Provide clear information about the breach and our response
  • Take immediate steps to contain and remedy the breach

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will post the updated policy on this page
  • We will update the "Last Updated" date
  • For significant changes, we will provide additional notice
  • Your continued use constitutes acceptance of changes

13. Contact Information

Data Protection Officer

Email: dpo@[your-domain].com
Address: [Your Business Address]
Phone: [Your Contact Number]

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.

14. Additional Information

14.1 Related Policies

  • Terms of Service
  • Cookie Policy

14.2 Compliance

This policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable privacy laws
Terms of Service Privacy Policy Cookie Policy

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